Optimising consumer journeys includes an increasing quantity of interconnected martech and information, especially where artificial intelligence is included. On a current Econsultancy webinar, editor Ben …
Tag: journey
Improve Customer Experience in 3 Steps, No Matter Your Budget or Title
How important is customer experience in your organization? Most executives now consider customer experience a priority, but so many of them are still not ready …
How customer journey mapping can help you acquire and retain customers
Customers play all sorts of functions in company , so it'&#x 27; s not a surprise that companies are usually approaching a customer-centric design. As …